Privacy Policy

Who we are

Suggested text: Our website address is: https://auraessence.co.uk.

At Aura Essence, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect when you use our services, how we use and protect that information, and your rights regarding your data.

1. Information We Collect

We may collect personal information from you when you interact with our website, mobile application, or other services. This information may include:

  • Personal Information: Such as your name, email address, phone number, and mailing address.
  • Usage Information: Such as your IP address, browser type, operating system, and device information.
  • Payment Information: If you make purchases through our services, we may collect payment information such as credit card details.
  • Communications: Any communications you have with us, including emails and messages sent through our platforms.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Providing Services: To deliver the products and services you request, process transactions, and fulfill your orders.
  • Improving Services: To analyze how you use our services and make improvements to enhance your experience.
  • Communications: To communicate with you about your account, orders, and inquiries, as well as to send you promotional materials and updates about our services.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our policies.

3. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors and shipping companies.
  • Legal Compliance: We may disclose your information in response to lawful requests by public authorities, such as to comply with a subpoena or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal information, including the right to:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Request that we correct any inaccurate or incomplete information.
  • Erasure: Request that we delete your personal information.
  • Restriction: Request that we restrict the processing of your personal information.
  • Data Portability: Request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [Shahzaibahsan3@gmail.com].

Effective Date: [25/03/2024]

Shopping Cart